SHOPPING INFORMATION
All Handbags and Accessories on Luxe Purses.com are guaranteed to be 100% authentic. We do not buy or sell non-authentic items or reproductions. The items on our website have been purchased at luxury boutiques, major department stores or designer outlets. Any item that is accepted on Consignment has been authenticated by several of our resources. If you have any doubts or questions about an item, please Contact Us prior to purchase or contact one of the Authentication websites listed on our Resources page.
Because we offer our Customers the opportunity to use Afterpay or Klarna, for their purchases, this makes Luxe Purses the only website where you can purchase brand new, authentic Designer Handbags, and pay them off over time, interest free.
Luxe Purses is also the largest supplier of brand new, authentic Luxury and Designer Handbags to the secondary retail market. Most Handbag Reseller websites rely heavily on items they take in on Consignment, which are usually used and pre-owned Handbags. While we do accept a small number of items on Consignment, our main focus is on selling brand new Handbags.
There’s also no need to wait for a “One-Day” or “Two-Hour” Sales as our Handbags are discounted 24 hours a day, 7 days a week. Luxe Purses also offers 30 or 60 Day Layaway, the lowest Consignment rates in the industry, and a unique flat fee Listing Service. Please click one of the links to find out more about the services we offer.
Also, when using our Listing or Consignment Service you receive the benefit of our professional photographers. The better something looks, the easier it is to sell.
The discounts we find usually depend on the brand, model, time of year and sometimes, just being in the right place, at the right time.
The discounts we’ve found can range from 10% – 75% off retail prices. Since we’ve also developed key relationships with boutique managers and department store salespeople nationwide, they keep us informed of upcoming sales and items that will be available in those sales. To get the best deal you often have to be the first person in line.
Sometimes though, it isn’t about finding a “sale,” it’s about finding a purse you’ve been lusting after…You want that bag, no matter the cost.
Luxe Purses is an Internet based business. We do not have a physical location for you to walk in to.
That being said, we are “open” for many more hours than a retail location could offer.
We ship within 4-5 business days after receiving your order, so rest assured that shopping with us, online, is secure and fast, it saves you time, and keeps you out of traffic!
Luxe Purses photographs every single item that is for sale on our website.
Our Luxury Handbags feature photos of the exact item that is available for purchase.
Since Designer Bags are more readily available, we might have a few in stock, of the same style. In that case, the photos shown are representative of the bag being sold, since they all look the same.
Each Handbag is listed under Categories like: Brand New or Pre-Owned, and Designer Name. Each listing shows a line like this, under the sku:
Categories: Brand New, Designer Handbags, MICHAEL Michael Kors
The only Pre-Owned Bags we have in stock, are a few under the Luxury Category. All of our Designer Handbags are Brand New, with tags, unless noted otherwise.
It is best for you to create an account on our website, before purchasing, so you can see your orders, and access your tracking number, once your package has shipped.
If you don’t create an account, or create an account with an invalid email address, there is nothing we can do to help, since we have no access to your account details. We cannot change, delete, or add anything to a Customer’s account, on our website.
ORDER INFORMATION
Our website utilizes a secure shopping cart system that offers payment via major credit cards, (that is processed by Paypal), or you can use your Paypal account for purchases, or you may use Afterpay or Sezzle, on qualified purchases, and pay your purchase off over time (see listings for details.)
We also offer traditional Layaway, which helps on the higher ticket handbags that Afterpay or Sezzle don’t cover. We also accept payment via Money Order or Bank Wire Transfer. If you would like to make payment via Bank Wire Transfer, please Contact Us, for our bank routing information.
All purchases made via PayPal, credit card, Afterpay, or Sezzle, will only be shipped to the verified billing address on file. If you need shipment to an address other than your billing address, payment must be made via Money Order or Bank Wire Transfer.
We cannot and do not change shipping addresses, after an order has been placed.
Based on the size and weight of your package, we use USPS Mail or UPS Ground, for shipping within the United States. All orders are shipped within 4-5 business days after receipt of payment. Signature Confirmation is required on all shipments. For shipments outside of the Continental US, additional charges will apply.
INTERNATIONAL SHIPPING*
We are happy to ship to our International customers via USPS Priority or Express Mail. All items shipped are marked as “Merchandise” on the Customs Form and are declared for full purchase price. Insurance coverage is included in our shipping costs so any loss or damage caused to items during shipping must be resolved with the Post Office.
Taxes, customs and/or import duties, that are charged by your Country, are the direct responsibility of the customer and are in addition to our shipping charges.
International Shipping starts at $65 for one item. If you are purchasing multiple items, there will be additional shipping charges (based on box weight, and distance being shipped), which will be billed separately, via Paypal. Also, please read our Insurance Note below, which applies to all International Orders.
Insurance Note: We can only ship items Internationally when they can be insured for full purchase price. If you want to purchase a $2,000 Handbag and your country only allows for a maximum of $700 in shipping insurance, we won’t be able to sell that item to you, unless payment is made via Money Order or Bank Wire Transfer. Please see our Terms and Conditions Page, for full details on International Orders.
If you have any questions about our International Shipping rules or if your Country does not show up during the checkout process, please Contact Us to have it added.
Orders are processed and shipped within 4-5 business days after receiving payment.
We ship via USPS First Class or Parcel Select services which will add on an additional 2-9 days shipping time. If you want faster shipping, and would like to upgrade to USPS Priority Mail, USPS Express Mail, UPS 2-Day, or UPS Overnight, please read the next FAQ below, about shipping upgrades.
NOTE: Saturday and Sunday are not business days. Also, the day you place your order does not count as a business processing day. If you place an order on a Friday, it will not ship out until the following Thursday or Friday, (the 4th or 5th business day.) If the following Monday is a Holiday, then your package will ship out on Friday or the following Monday. Please keep these processing times in mind, when placing your order.
We do not guarantee exact shipping or delivery dates. If you need your order by a specific date, you will have to pay for expedited shipping.
You can upgrade your shipping to USPS Priority Mail, USPS Express Mail, UPS 2-Day, or UPS Overnight. If you want to upgrade your shipping, please Contact Us with your name and order number, and the desired shipping option, and we will send you an invoice via Paypal, for the upgraded shipping costs**.
Shipping costs are based on the weight of the package and the distance it is going, from our office in Florida. For Handbag orders, USPS Priority Mail rates start at $18, USPS Express Mail starts at $40, and UPS 2-Day or Overnight rates start at $75. The further you live from Florida, the more expensive the upgraded shipping costs will be.**
NOTE: There is no “guaranteed” delivery date, unless you pay for UPS services. The USPS is sometimes late, even with Express Mail delivery. Once the package leaves our Office, we have no control over delivery dates or times, so if delivery is time sensitive, please choose the correct delivery service.
Upgrading your shipping does not upgrade our in-house processing time of 4-5 business days. If you need your package shipped within one business day, after placing your order, we will charge a “Rush Fee,” of $25, on top of the expedited shipping charges.
** When sending an email for upgraded shipping, along with your full name and order number, you must acknowledge that you have read our upgraded shipping instructions, and state the starting price for the service you are interested in. We will not send shipping quotes without these requirements being met.
Once your package has shipped, (after our 4-5 business day processing time), you will be sent a tracking number via email, so make sure you have provided us with the correct email address. Tracking will also be uploaded into your account on Luxe Purses, so you can always check it there, as well. (If you provided an incorrect email address, or didn’t create an account, we cannot change or correct the info for you.)
If 4-5 business days have passed, and you haven’t received a tracking number, please check your email spam folder.
Due to limited staffing during this COVID-19 pandemic, we do not provide “status updates” for any order.
Remember: Saturdays and Sundays do not count as business days.
ALL SALES ARE FINAL. No Returns, Refunds, or Cancellations.
RETURNS: We do not accept returns for items that are sold on our website. This is because we are not a traditional Retail store and do not purchase our items in quantity, or at wholesale prices. Most items we purchase are at a Final Sale price to us, so this is passed on to our customers.
To help facilitate your purchase, we fully disclose the condition that the items are in, prior to purchase. We provide detailed measurements, descriptions and multiple photographs for each and every item. Vintage and Pre-Owned items are sold “as-is” since they are limited specialty items. We are happy to help you in the purchase of your item and we strongly encourage our customers to become familiar with the brands that they want to purchase, so there is no buyer’s remorse after the purchase.
If you have questions about a certain brand or need further detailed descriptions of an item, The Purse Forum is an excellent resource for research on any luxury Handbag.
Insurance and tracking is provided on every package we ship, and we also require Signature Confirmation*, on delivery, for all orders. It is your responsibility to watch the tracking on your package.
LOST OR LATE PACKAGES: If your package is lost during shipment, or tracking doesn’t show any movement, please contact your local USPS Office, with your tracking number, as they are responsible for delivery of your package. Alternatively, you can open a “Missing Mail” search on USPS.com. There is nothing we can do to help locate the package.
DAMAGED PACKAGES: If your package is damaged during shipment, take photos of any damage to the box and/or item, and contact us immediately, so that we can start the claims process with the shipping company.
Please be advised that all loss/damage claims are fully investigated, and you will be required to supply information to the insurance company. Also, please be aware that the loss/damage claims process can take up to 30 days to complete.
* If no one is home to sign for your package, the USPS will leave an Orange slip of paper, which lets you know that you can schedule re-delivery, or you can take that slip of paper in to your local Post Office, to sign and pick up your package. If you do not schedule re-delivery or pick up your package within 15 days, the USPS will return the package to us, and you will have to pay to have it shipped back to you again.